Guiding a customer service agent with coaching tips

Learn how to provide customer service agents with coaching tips that deliver reminders, real-time advice, and instructions.

Beginner

Inglês

Depois de concluir este módulo, você deverá ser capaz de:

Create a coaching tip for customer service agents

Configure a coaching tip to appear conditionally

Disponível na seguinte missão:

Customer Service Low-Code Developer v5

Tópicos

Coaching tips

5 min

Adding a coaching tip

5 min

Quiz do módulo

5 min