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Module

Managing prospect and customer data

1 Tópico

10 min

Visível para: All users Applies to: Pega Sales Automation '24.1

The structure of the prospect and customer data depend on if you use the business-to -business model (B2B) to sell to a business or if you use the business-to-consumer (B2C) model to sell to a consumer (B2C). In this lesson, you will learn about the entities involved in managing business accounts, individual consumers, and households.

Beginner
Inglês

Depois de concluir este módulo, você deverá ser capaz de:

Explain the relationship between business accounts, contacts, and households.
Create business accounts.
Create contacts and households.

Disponível na seguinte missão:

Sales Automation Low-Code Developer v9

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