Pega Knowledge authoring

This module provides an overview of the process of creating content. Learn how to create article drafts efficiently, add multimedia, reference other articles, and maximize content reuse with templates and snippets. Manage your content, edit articles without extra work, and archive or clone existing articles.

Beginner

Inglês

Depois de concluir este módulo, você deverá ser capaz de:

Create draft content and provide content attributes as needed.

Add references to other articles.

Add images and videos to articles.

Modify existing help content.

Archive and clone existing content.

Disponível na seguinte missão:

Pega Knowledge v1

Tópicos

Creating content

15 min

Managing content

5 min

Quiz do módulo

5 min