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Module

Pega Knowledge overview

4 Tópicos

35 min

Visível para: All users Applies to: Pega Knowledge '24.1, Pega Customer Service '24.1

Explore the features of Pega Knowledge™. Learn how to navigate the Knowledge portal and the content management Life Cycle.

Beginner
Inglês

Depois de concluir este módulo, você deverá ser capaz de:

Identify the benefits of Pega Knowledge and help content.
Navigate the Pega Knowledge Portal.
Identify the three stages of the content management Life Cycle.

Disponível nas seguintes missões:

Pega Customer Service Foundation v9 Pega Knowledge v4

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