Pega Knowledge overview

Explore the features of Pega Knowledge™. Learn how to navigate the Knowledge portal and the content management Life Cycle.

Beginner

Inglês

Depois de concluir este módulo, você deverá ser capaz de:

Identify the benefits of Pega Knowledge and help content.

Navigate the Pega Knowledge Portal.

Identify the three stages of the content management Life Cycle.

Disponível nas seguintes missões:

Pega Customer Service Foundation v9 Pega Knowledge v4

Tópicos

Pega Knowledge overview

10 min

Pega Knowledge features

5 min

The Knowledge articles widget

5 min

Pega Knowledge publishing process

5 min

Quiz do módulo

10 min