Monitoring Voice AI system health

Maintaining a healthy Pega Voice AI system requires ongoing monitoring and a structured approach to diagnosing problems. This module covers the key monitoring tools available, the methodology for identifying failures, and the steps to resolve common issues.

Intermediate

Voice AI

Inglês

Depois de concluir este módulo, você deverá ser capaz de:

View configuration details for your Voice AI system

Monitor runtime statistics for queue processors and data flows

View Voice AI Desktop (VAD) usage and identify issues

Disponível na seguinte missão:

Pega Voice AI v7

Tópicos

Voice AI system health

5 min

Voice AI Desktop (VAD) usage

5 min

Troubleshooting common Voice AI issues

5 min

Quiz do módulo

5 min