Using Pega GenAI Suggested Emails

Contextually relevant, real-time email suggestions from Pega GenAI™ can enhance efficiency and improve customer engagement, both when composing new emails and replying to incoming emails. The suggested emails feature powered by Pega GenAI is available in the Pega Sales Automation™ desktop application and Pega Sales Automation for Outlook add-in.

Beginner

Inglês

Depois de concluir este módulo, você deverá ser capaz de:

Generate email suggestions when you compose new emails and reply to incoming emails with the suggested emails feature.

Refine responses and enter custom prompts with the suggested emails feature.

Disponível na seguinte missão:

Sales Automation Low-Code Developer v9

Tópicos

Suggested emails overview

5 min

Pega GenAI-based suggested emails for desktop application

5 min

Pega GenAI-based suggested emails for Outlook add-in

5 min

Quiz do módulo

5 min