Connecting to Pega Customer Decision Hub

Pega Customer Decision Hub™ uses decision management and analytics to determine the right action for every customer. Explore how Pega Sales Automation™ can generate top offers for customers based on defined suitability and eligibility conditions in the Pega Sales Automation User Portal. Sales representatives can view the top offers and propose them to the potential prospects. By default, the system refreshes the offers daily or when the contact information is modified.

Beginner

Inglês

Depois de concluir este módulo, você deverá ser capaz de:

Describe Pega Customer Decision Hub basic concepts such as Next-Best-Action Designer, Actions, treatments, and engagement policies.

Suggest offers to the potential customers in Pega Sales Automation.

Disponível na seguinte missão:

Pega Sales Automation Foundation v10

Tópicos

Pega Customer Decision Hub basics

5 min

Suggesting top offers through Pega Customer Decision Hub integration with Pega Sales Automation

5 min

Quiz do módulo

5 min