Improve work processing in your application by creating top-level case types that visualize business processes. When you visualize a business process, you can conveniently divide the process into phases, and then track and manage work with greater ease.
For example, you can create a top-level case type that represents a hiring process, and then reuse the type every time when you want to process a job application from a new candidate.- In the navigation pane of App Studio, click Case types.
- In the header of the navigation pane, click Manage.
- Click New.
- In the Case type name field, enter a name for the case type.
- Optional: To reuse assets from another case type, click Advanced, and then select a case type.
- Click Next.
- Divide work into phases by adding stages to your case type. See Creating a primary stage.
- Create child case types that represent dependencies that you resolve before the top-level case type can reach the resolution. See Creating a child case type.