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Use Case - Adding a new property to an existing entity

2 Tasks

15 mins

Visible to: All users
Intermediate Pega Customer Decision Hub '23 Next Best Action English
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Scenario

After conducting a gap analysis, the project team identified the need to create a new property in the subscription entity: PreToPostPropensity. The data scientist team intends to source this property to determine the likelihood of a prepaid customer switching to a postpaid contract. This property will also be used in a suitability condition in engagement policies.

Create and expose the PreToPostPropensity field in the Subscription data type in Dev Studio.

Tip: A variation of this scenario exists in Customer Insights Cache.

 

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Detailed Tasks

1 Other details

  1. As the System Architect, in Dev Studio, extend the Subscription data type with the following field:
    Field Value

    Field Name

    PreToPostPropensity

    ID

    PreToPostPropensity

    Data Type

    Decimal

  1. Ensure that the property is also mapped in the External Mapping of the class record.
    Column name Property name

    pretopostpropensity

    PreToPostPropensity

  1. Associate the property with Suitability conditions from Configure > Application > Inventory > Relevant Records.

2 Acceptance criteria

  1. The new PreToPostPropensity property is created in the subscription data type.
  2. The external mapping of the property is completed in the subscription class.
  3. The class definition is tested for connection errors, and none are reported.
  4. PreToPostPropensity is added as a relevant record associated with the suitability condition.


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