Use Case - Defining the starting population

Archived

2 Tasks

10 mins

Visible to: All users Applies to: Pega Customer Decision Hub 8.8

Intermediate

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English

Scenario

In the initial phase of the project, U+ Comms will run the one-to-one outbound schedule to send outbound SMS messages to subscriptions.

Create a new segment that targets all active subscriptions.

Tip: A variation of this scenario exists in Defining starting population.

Detailed Tasks

1 Other details

Create an audience for the one-to-one outbound schedule named All Active Subscriptions.
Use the subscription level IsActiveSubscriber field for the audience criteria. When you prepare the condition, use the Ignore case option.
Run the audience.

2 Acceptance criteria

A new audience is created with the name All Active Subscriptions.
The audience run is complete, and all active subscriptions are selected.

Available in the following mission:

End-to-end Pega Customer Decision Hub Implementation v1

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