Mission
Sales Automation Low-Code Developer
2 Missions
11 Module
11 Challenges
19 Std. 52 Min.
In this mission, you learn about cases and data in a Pega Sales Automation™. Upon completion, you can create a Pega Sales Automation application, populate the application with data, configure and customize the application for your sales organization.
Pega Sales Automation Foundation
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Mission
Pega Sales Automation Foundation
6 Module
4 Challenges
2 Std. 42 Min.
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Pega Sales Automation™ shifts the paradigm of sales and sales coaching from reactive to proactive, and from instinct-driven to insight-driven. The...
Creating your Pega Sales Automation application
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Modul
Creating your Pega Sales Automation application
3 Themen
20 Min.
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The first step of implementing a Pega Sales Automation™ solution is to create your application. In this module, you learn how to use the New...
Selling to businesses, individuals, and households
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Modul
Selling to businesses, individuals, and households
4 Themen
25 Min.
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Pega Sales Automation™ supports both business-to-business (B2B) and business-to-consumer (B2C) selling modes. Regardless of whether you sell to...
Setting the selling mode
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Challenge
Setting the selling mode
3 Aufgaben
10 Min.
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Your business is currently selling to both consumers and businesses. The selling mode of the application is set to mixed mode. Going forward you are...
Organizing your sales organization into territories
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Modul
Organizing your sales organization into territories
4 Themen
30 Min.
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A territory defines the hierarchical structure used to organize your sales team into groups. You can create and edit territories, assign operators to...
Creating business territories
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Challenge
Creating business territories
2 Aufgaben
10 Min.
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Your business is opening a new branch in Australia. An Australian territory needs to be added, and local business territories need to be created using...
Adding users to the sales team
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Modul
Adding users to the sales team
2 Themen
15 Min.
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A user of Pega Sales Automation™ has an user profile that defines roles and data access. In this module, you will learn how to manage users in your...
Tracking your business with AI-infused dashboards
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Modul
Tracking your business with AI-infused dashboards
2 Themen
15 Min.
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Pega Sales Automation™ provides default dashboards for each of the personas: sales representative, sales managers, and sales operations. In this...
Personalizing default sales dashboards
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Challenge
Personalizing default sales dashboards
1 Aufgabe
10 Min.
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The sales representatives want to see the forecasting instead of the customer sentiment analysis on the dashboard. As a member of the sales operations...
Managing leads
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Modul
Managing leads
2 Themen
15 Min.
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Pega Sales Automation™ provides numerous features to manage leads intelligently. In this module, you learn how to automatically assign leads with lead...
Routing leads
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Challenge
Routing leads
2 Aufgaben
10 Min.
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Your company wants to optimize lead management by distributing incoming business-to-business (B2B) leads among sales representatives based on the...
Managing products
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Modul
Managing products
2 Themen
15 Min.
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Products are what you sell; they can be goods or services. In this lesson, you learn how to create a product hierarchy to store products and how to...
Adding products to your application
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Challenge
Adding products to your application
1 Aufgabe
10 Min.
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Your organization has decided to expand their business product offerings by adding Virtual Private Network (VPN) systems.
To start, they want to...
Achieving better results with Pega Sales Coach
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Modul
Achieving better results with Pega Sales Coach
1 Thema
10 Min.
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Pega Sales Coach™ uses AI to evaluate seller performance by analyzing distinct actions that a typical sales representative takes each day. Pega Sales...
Coaching a sales representative
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Challenge
Coaching a sales representative
3 Aufgaben
10 Min.
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Sophia Anderson is the sales manager for North America. Sophia has a new member on her team named Noah Smith. Sophia notices that Noah is...
Motivating sales representatives to meet sales targets
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Modul
Motivating sales representatives to meet sales targets
1 Thema
10 Min.
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Sales goals allow organizations to motivate sales representatives to meet sales targets established by the organization. Pega Sales Automation™...
Creating sales goals
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Challenge
Creating sales goals
2 Aufgaben
10 Min.
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Your company has set a sales target of USD 1 million for Q1 2025. Sales management has decided to set a quota of USD100,000 for each of the sales...
Managing prospect and customer data
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Modul
Managing prospect and customer data
1 Thema
10 Min.
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The structure of the prospect and customer data depend on if you use the business-to -business model (B2B) to sell to a business or if you use the...
Creating a household
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Challenge
Creating a household
3 Aufgaben
5 Min.
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Noah Smith is working on an opportunity for Sara Connor. Noah just learned that Sara married Luke Patel and took her spouse's last name. Sara and Luke...
Creating a business account
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Challenge
Creating a business account
1 Aufgabe
5 Min.
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Chuck Keffler, who runs a construction company, is interested in security products. After nurturing the lead, sales representative Benjamin Miller...
Constellation Adoption
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Mission
Constellation Adoption
5 Module
11 Challenges
12 Std. 10 Min.
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Explore Pega's Constellation architecture and learn about building Views, debugging applications, and working directly with the DX API.
Note: This...
Customizing the sales process
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Modul
Customizing the sales process
1 Thema
10 Min.
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The first steps in implementing a Pega Sales Automation™ application typically involve a gap analysis. The outcome of the gap analysis often contains...
Adding a process to the opportunity case
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Challenge
Adding a process to the opportunity case
2 Aufgaben
20 Min.
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You are asked to make a change to the sales process listed as part of the gap analysis results. The proposal stage requires an executive visit after...
Adding fields to the contact form
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Challenge
Adding fields to the contact form
1 Aufgabe
15 Min.
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Stakeholders want to display the Assistant name and Assistant phone fields To the professional details for a contact.
Use the following credentials...