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Modul

Defining the starting population

2 Themen

25 Min.

Sichtbar für: All users Applies to: Pega Customer Decision Hub 8.7, Pega Customer Decision Hub 8.6, Pega Customer Decision Hub 8.5, Pega Customer Decision Hub 8.4

The starting population is the potential list of customers you want the brain to consider for always-on outbound customer engagement. Learn how to create a segment and configure it with basic criteria to identify the starting population for Next-Best-Action outbound runs.

Anfänger
Englisch

Nach Abschluss dieses Moduls können Sie Folgendes:

Describe the concept of segmentation
Explain how to create a segment for the starting population of an outbound run

Üben Sie das Gelernte in der folgenden Challenge:

Defining the starting population v4

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