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Modul

Getting started with Digital Messaging

2 Themen

15 Min.

Sichtbar für: All users Applies to: Pega Customer Service '24.1, Pega Customer Service '23

In this module, you learn about Digital Messaging and its supported messaging platforms. Also, learn how to create a Digital Messaging interface to respond to various service requests received from several different digital channels.

Anfänger
Constellation
Englisch

Nach Abschluss dieses Moduls können Sie Folgendes:

Define Digital Messaging and list its supported messaging platforms.
Create a Digital Messaging interface.

In der folgenden Mission verfügbar:

Pega Digital Messaging v5

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