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Pega User Experience (UX) Essentials

  • Mission

    Pega User Experience (UX) Essentials

    3 Module

    3 Std. 41 Min.

    Visible to: All users
  • Gain a high-level overview of Pega’s approach to enterprise UX, including the basics of UX design, the importance of UX in enterprise applications...

PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

  • Mission

    PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

    5 Challenges

    1 Std. 30 Min.

    Pega Customer Decision Hub '24.1 Visible to: All users
  • Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™ 

      Discover how Pega Customer Decision Hub™ solves business problems...

    UX design basics

    • Modul

      UX design basics

      7 Themen

      40 Min.

      Visible to: All users
    • This module introduces Pega's approach to UX and describes UX best practices for enterprise. 

    Best practices for the Pega Cosmos design system

    • Modul

      Best practices for the Pega Cosmos design system

      7 Themen

      1 Std. 45 Min.

      Visible to: All users
    • In this module, learn the best practices for designing in the Pega Cosmos design system, including how to work with general design standards, theming...

    Best practices of the Pega Constellation design system

    • Modul

      Best practices of the Pega Constellation design system

      10 Themen

      2 Std. 5 Min.

      Visible to: All users
    • In this module, learn the best practices for designing in the Pega Constellation design system, including how to work with general design standards...

    Building the customer analytical data model

    • Modul

      Building the customer analytical data model

      9 Themen

      1 Std. 55 Min.

      Visible to: All users
    • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

    Building the Customer Insights Cache

    • Modul

      Building the Customer Insights Cache

      9 Themen

      1 Std. 45 Min.

      Visible to: All users
    • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

    Claim navigation in Pega Smart Claims Engine

    • Modul

      Claim navigation in Pega Smart Claims Engine

      5 Themen

      1 Std. 20 Min.

      Pega Smart Claims Engine for Healthcare 8.6 Visible to: All users
    • This module details the claims user interface, describes the components of an Internal Control Number (ICN), reviews claim identifiers, and describes...

    Design system history and definition

    • Modul

      Design system history and definition

      3 Themen

      41 Min.

      Visible to: All users
    • This module explores how design systems evolved, defines what a design system is, and clarifies misconceptions. The module also introduces the basic...

    Determination of user and business needs

    • Modul

      Determination of user and business needs

      4 Themen

      47 Min.

      Pega Platform 8.5 Visible to: All users
    • This module covers how Pega designers capture user needs and business needs for building enterprise applications. You also learn several industry...

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