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Pega Voice AI introduction
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Modul
Pega Voice AI introduction
2 Themen
25 Min.
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Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...
Permitting access to Pega Robot Manager
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Modul
Permitting access to Pega Robot Manager
7 Themen
45 Min.
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Use access groups, user authentication, and Pega Platform's Dynamic System Settings to grant administrators, developers, and users access to Pega...
Presenting suggestions for agents
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Modul
Presenting suggestions for agents
4 Themen
35 Min.
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During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...
Prioritizing robots for work adjustments
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Modul
Prioritizing robots for work adjustments
14 Themen
1 Std. 35 Min.
Pega Robot Manager 8.5.1 -
When an administrator has the proper information to make an informed decision on how to resolve an issue or a bottleneck of work, the administrator...
Project structure in Pega Robot Studio
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Modul
Project structure in Pega Robot Studio
7 Themen
40 Min.
Pega Robotic Automation 22.1 -
Learn the structure and interface of Pega Robot Studio for developing robotic projects. Students grasp the benefits of creating and configuring...
UseKeys property
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Modul
UseKeys property
3 Themen
20 Min.
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There are times when using web and Windows applications that several pages or windows of the same type may display at the same time and are...
Reporting in Pega Robot Manager
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Modul
Reporting in Pega Robot Manager
6 Themen
1 Std. 20 Min.
Pega Robot Manager 8.5.1 -
The reporting feature in Pega Robot Manager™ extends the reporting capabilities found in Pega Platform™. You can create, edit, and view reports from...
Robot Inspector and Debugging in Pega Robot Studio
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Modul
Robot Inspector and Debugging in Pega Robot Studio
7 Themen
45 Min.
Robotic Process Automation -
Robot Inspector provides the developer with more flexibility to test specific procedure automations and other project items and components within a...
Robotic automation and Pega integration
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Modul
Robotic automation and Pega integration
5 Themen
30 Min.
Pega Robotic Automation 22.1 -
While Pega platform provides an array of connectivity options with various applications at an enterprise, there are times where Pega does not or...
Robotic automations in Citrix
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Modul
Robotic automations in Citrix
4 Themen
35 Min.
Pega Robotic Automation 19.1 -
Developers must understand the client's implemented environment to determine the best course of action when creating a robotic solution. Knowing the...