Search
Determining user and business needs
-
Modul
Determining user and business needs
4 Themen
47 Min.
Pega Platform '24 -
This module covers how Pega designers capture user needs and business needs for building enterprise applications. You also learn several industry...
Features of the Pega Constellation design system
-
Modul
Features of the Pega Constellation design system
5 Themen
1 Std. 15 Min.
-
In this module, explore the principles, structure, and key elements of the Pega Constellation design system in more detail.
Features of the Pega Cosmos design system
-
Modul
Features of the Pega Cosmos design system
5 Themen
1 Std. 15 Min.
-
In this module, explore the principles, structure, and key elements of the Pega Cosmos design system in more detail.
Form autofill
-
Modul
Form autofill
3 Themen
20 Min.
-
Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...
Full Case Views
-
Modul
Full Case Views
1 Thema
25 Min.
-
Learn about low-code modular development in Pega Constellation by authoring your applications with Views, templates, and widgets. Discover the...
Fundamental concepts of Constellation
-
Modul
Fundamental concepts of Constellation
3 Themen
40 Min.
Pega Platform '23 -
Explore the fundamentals of Constellation, the new architecture, design system, and user interface (UI) of Pega Infinity™.
UX design fundamentals
-
Modul
UX design fundamentals
4 Themen
1 Std. 20 Min.
-
Learn about the approach to UX and UX best practices that a lead system architect (LSA) applies in the creation of a Pega Platform™ application.
MLOps
-
Modul
MLOps
3 Themen
30 Min.
-
In the ever-evolving world of data-driven decisions, organizations aim to refine predictive models for optimal outcomes. This involves challenging...
Next best action and customer interactions
-
Modul
Next best action and customer interactions
2 Themen
20 Min.
-
The omnichannel Pega AI delivers the right action at every customer touch by crunching millions of data points in real time.
Learn how you can use...
Pega case management for designers
-
Modul
Pega case management for designers
10 Themen
1 Std. 50 Min.
-
In this module, you learn about the case management capabilities of Pega Platform™ as they apply to user experience designers.