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8 Std. 20 Min.
Take the next step in your journey towards mastering Application Development.
2 Std. 35 Min.
Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
3 Std. 54 Min.
Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Additionally, discover when to use an...
Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Discover when to use an automation...
Learn how the background processing capabilities in Pega Platform™ allow you to offload tasks to help improve throughput and efficiency. Learn how to...
Create variations of a rule that can be run in specific circumstances, to better tailor application behavior to variations identified by the business...
Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.
Developers designate rules as relevant records to promote rule reuse by other developers. Leveraging relevant records helps developers build high...
Pega Platform™ uses a rule resolution process and various rule statuses to determine the most appropriate rule instance to apply in a situation...
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