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Lead System Architect

Pega Common Data Model

  • Mission

    Pega Common Data Model

    4 Module

    2 Challenges

    2 Std. 28 Min.

    Visible to: All users
  • In this mission, you learn about the Pega Common Data Model, which provides the data and integration layer for Pega's Constellation applications. You...

Pega Customer Service Case Management Edition

  • Mission

    Pega Customer Service Case Management Edition

    2 Module

    3 Challenges

    1 Std. 30 Min.

    Pega Customer Service 8.7 Visible to: All users
  • In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...

Pega Government Platform Technical Applications

  • Mission

    Pega Government Platform Technical Applications

    1 Mission

    6 Challenges

    8 Std. 9 Min.

    Pega Government Platform 8.7 Visible to: All users
  • Pega Government Platform™ provides a comprehensive set of building blocks to accelerate the development of public sector applications. This mission...

Pega Lead System Architect Readiness Assessment

  • Mission

    Pega Lead System Architect Readiness Assessment

    30 Min.

    Pega Platform 8.3 Visible to: All users
  • This assessment checks knowledge on more advanced configuration topics such as Mobility, Performance, and Authentication.

Pega Platform Design

Pega Platform Design Extended

  • Mission

    Pega Platform Design Extended

    3 Module

    4 Std. 5 Min.

    Pega Platform '23 Visible to: All users
  • The Pega Platform Design Extended mission is an advanced mission for Certified Pega Senior System Architects (SSAs) who are ready to take on the...

Pega Voice AI

  • Mission

    Pega Voice AI

    8 Module

    3 Std. 20 Min.

    Visible to: All users
  • Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.

    CSRs receive...

Preparation for 1:1 Customer Engagement Implementation

Reporting Design

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