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Mission

Preparation for 1:1 Customer Engagement Implementation

2 Modules

7 Challenges

5 hrs 5 mins

Pega Customer Decision Hub 8.7
Visible to all users
Intermediate Pega Customer Decision Hub 8.7 English

Learn how to prepare your Pega Customer Decision Hub™ environment to start development right away. Build your own always-on customer brain from the ground up and jump start your implementation without losing valuable time. This mission provides a hands-on experience to set up Customer Decision Hub with the setup wizard, build your data model, and ingest customer data.

Preparing Customer Decision Hub for development

  • Module

    Preparing Customer Decision Hub for development

    3 Topics

    40 mins

  • Discover how to complete the essential setup tasks of the Pega Customer Decision Hub™ application through an automated, end-to-end process using the...

Running Pega Customer Decision Hub setup wizard

  • Challenge

    Running Pega Customer Decision Hub setup wizard

    4 Tasks

    45 mins

  • U+ Bank has decided to improve their customers' experience with personalized decisions that predictive and adaptive analytic models drive. To start...

Enabling Pega Customer Decision Hub agents

  • Challenge

    Enabling Pega Customer Decision Hub agents

    2 Tasks

    5 mins

  • The system architects have run the Pega Customer Decision Hub™ setup wizard and created the implementation application for U+ Bank. As a system...

Building the customer analytical data model

  • Module

    Building the customer analytical data model

    6 Topics

    1 hr 10 mins

  • Data lies in the heart of 1:1 customer engagement and Pega Customer Decision Hub™ requires customer data to make high quality decision for them. Learn...

Adding a new property to an existing entity

  • Challenge

    Adding a new property to an existing entity

    4 Tasks

    20 mins

  • U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...

Adding clickstream data to a customer profile

  • Challenge

    Adding clickstream data to a customer profile

    6 Tasks

    30 mins

  • U+ Bank uses Pega Customer Decision Hub™ to present personalized credit card offers to their customers on its website. The data scientists want to...

Creating new aggregates on streamable data

  • Challenge

    Creating new aggregates on streamable data

    3 Tasks

    20 mins

  • U+ Bank uses Pega Customer Decision Hub™ to present personalized credit card offers to customers on its website. The system architects have set up the...

Creating a new entity

  • Challenge

    Creating a new entity

    5 Tasks

    5 mins

  • U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...

Setting up data ingestion

  • Challenge

    Setting up data ingestion

    8 Tasks

    40 mins

  • U+ Bank has decided to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions...

Preparation for 1:1 Customer Engagement Implementation

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