Mission
Preparation for 1:1 Customer Engagement Implementation
2 Modules
7 Challenges
5 hrs 5 mins
Learn how to prepare your Pega Customer Decision Hub™ environment to start development right away. Build your own always-on customer brain from the ground up and jump start your implementation without losing valuable time. This mission provides a hands-on experience to set up Customer Decision Hub with the setup wizard, build your data model, and ingest customer data.
Preparing Customer Decision Hub for development
-
Module
Preparing Customer Decision Hub for development
3 Topics
40 mins
-
Discover how to complete the essential setup tasks of the Pega Customer Decision Hub™ application through an automated, end-to-end process using the...
Running Pega Customer Decision Hub setup wizard
-
Challenge
Running Pega Customer Decision Hub setup wizard
4 Tasks
45 mins
-
U+ Bank has decided to improve their customers' experience with personalized decisions that predictive and adaptive analytic models drive. To start...
Enabling Pega Customer Decision Hub agents
-
Challenge
Enabling Pega Customer Decision Hub agents
2 Tasks
5 mins
-
The system architects have run the Pega Customer Decision Hub™ setup wizard and created the implementation application for U+ Bank. As a system...
Building the customer analytical data model
-
Module
Building the customer analytical data model
6 Topics
1 hr 10 mins
-
Data lies in the heart of 1:1 customer engagement and Pega Customer Decision Hub™ requires customer data to make high quality decision for them. Learn...
Adding a new property to an existing entity
-
Challenge
Adding a new property to an existing entity
4 Tasks
20 mins
-
U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...
Adding clickstream data to a customer profile
-
Challenge
Adding clickstream data to a customer profile
6 Tasks
30 mins
-
U+ Bank uses Pega Customer Decision Hub™ to present personalized credit card offers to their customers on its website. The data scientists want to...
Creating new aggregates on streamable data
-
Challenge
Creating new aggregates on streamable data
3 Tasks
20 mins
-
U+ Bank uses Pega Customer Decision Hub™ to present personalized credit card offers to customers on its website. The system architects have set up the...
Creating a new entity
-
Challenge
Creating a new entity
5 Tasks
5 mins
-
U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...
Setting up data ingestion
-
Challenge
Setting up data ingestion
8 Tasks
40 mins
-
U+ Bank has decided to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions...
