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Monitoring the Deployment Manager pipelines

  • Modul

    Monitoring the Deployment Manager pipelines

    3 Themen

    20 Min.

    Visible to: All users
  • In this module, you learn how to monitor deployments. You also learn about the pipeline reports and how can you use them to improve the performance of...

Next best action and customer interactions

Pega Customer Decision Hub for Collections

  • Modul

    Pega Customer Decision Hub for Collections

    6 Themen

    45 Min.

    Pega Customer Service 8.8 Visible to: All users
  • Pega Collections uses the decision-management capabilities of Pega Customer Decision Hub™ to improve the success rate on collections cases. Learn how...

Pega Process AI overview

Performing Pega scenario testing

  • Modul

    Performing Pega scenario testing

    6 Themen

    35 Min.

    All Products Visible to: All users
  • This module provides an overview of the various sections of a Pega scenario test case. In this module, you learn about the Application: Scenario...

Performing Pega unit testing

  • Modul

    Performing Pega unit testing

    7 Themen

    53 Min.

    All Products Visible to: All users
  • This module provides an overview of the various sections of a Pega unit test case. From this module, you learn about the Application: Unit test...

Pipeline templates

  • Modul

    Pipeline templates

    6 Themen

    41 Min.

    All Products Visible to: All users
  • This module covers the various pipeline templates that help you structure pipelines for their ultimate purpose, as well separate business needs for...

Predicting case completion

  • Modul

    Predicting case completion

    1 Thema

    15 Min.

    Visible to: All users
  • Pega Process AI™ can help to distinguish regular from complex claims. Complex claims often escalate into a lengthy process, which is not only costly...

Predicting fraud

Predicting missing the Service-Level Agreement

  • Modul

    Predicting missing the Service-Level Agreement

    1 Thema

    10 Min.

    Visible to: All users
  • Pega Process AI™ can help to distinguish regular from complex claims. Complex claims often escalate into a lengthy process, which is not only costly...

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