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Mobile apps for Pega applications
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Modul
Mobile apps for Pega applications
2 Themen
20 Min.
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Learn how to configure delivery options for a mobile app for a Pega Platform™ application.
Routing email based on content
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Modul
Routing email based on content
3 Themen
25 Min.
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Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Team application development
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Modul
Team application development
1 Thema
20 Min.
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Use Branches that enable parallel development work in an isolated Ruleset without impacting other development teams.
Tools for debugging Constellation applications
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Modul
Tools for debugging Constellation applications
2 Themen
35 Min.
Pega Platform '23 -
Examine the tools that are available to assist in debugging Constellation applications.
Training the email bot
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Modul
Training the email bot
2 Themen
20 Min.
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Pega Email Bot uses natural language processing (NLP) to analyze and learn from patterns of conversation between customer service representatives...
Blending Traditional UI and Constellation
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Challenge
Blending Traditional UI and Constellation
5 Aufgaben
30 Min.
Pega Platform '23 -
The Tell Us More application and Instance Case Type is not Sweet Life's first project with Pega Platform™. They have a Create Product Case Type and a...
Configuring application Rulesets
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Challenge
Configuring application Rulesets
1 Aufgabe
20 Min.
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The Human Resources (HR) department requests the ability to update Rules that describe department and company policies in the HRApps application. Add...
Creating a case from an email
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Challenge
Creating a case from an email
4 Aufgaben
20 Min.
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Your customer, U+ Bank, wants to speed up email interactions for address changes by pre-populating cases with the correct values. For address change...
Creating reports that combine data from multiple classes
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Challenge
Creating reports that combine data from multiple classes
2 Aufgaben
30 Min.
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The business partners in the Human Resources (HR) department request two reports.
The first report must track the progress of candidate Cases...
Debugging Constellation applications
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Challenge
Debugging Constellation applications
8 Aufgaben
1 Std. 15 Min.
Pega Platform '23 -
Due to the stateless nature of a Constellation application, it is not possible to run the Pega Clipboard from the user Portal, or from Dev Studio and...