Skip to main content

Search

24.1 Release notes

  • Modul

    24.1 Release notes

    2 Themen

    25 Min.

    Pega Platform '24.1 Visible to: All users
  • This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...

Accessibility foundations

  • Modul

    Accessibility foundations

    4 Themen

    50 Min.

    Visible to: All users
  • Learn about the basic concepts behind accessibility, disability, and the impact of inclusive design.

    For Dragon Naturally Speaking users, leverage...

Accessibility in your project plan

  • Modul

    Accessibility in your project plan

    5 Themen

    1 Std. 5 Min.

    Visible to: All users
  • Building an accessible experience involves incorporating accessibility in every phase of your development cycle. Learn how to build accessibility into...

Applying NLP for Case classification

  • Modul

    Applying NLP for Case classification

    1 Thema

    10 Min.

    Pega Platform '24.1 Visible to: All users
  • Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...

Best practices for building accessibility into Pega applications

  • Modul

    Best practices for building accessibility into Pega applications

    5 Themen

    1 Std. 15 Min.

    Visible to: All users
  • Pega provides a variety of out-of-the-box accessibility features with Pega Platform™ that you can use to create an application that is accessible and...

Best practices for keeping your Pega applications running smoothly

  • Modul

    Best practices for keeping your Pega applications running smoothly

    3 Themen

    25 Min.

    Visible to: All users
  • Learn about the best practices for keeping your Pega applications running smoothly on Pega Cloud®, including using My Pega Cloud, guardrails, and Pega...

Business case for accessibility

  • Modul

    Business case for accessibility

    3 Themen

    35 Min.

    Visible to: All users
  • Building accessibility into your plan for the development of applications has a cost the same as all requirements. An organization must make choices...

Form autofill

  • Modul

    Form autofill

    3 Themen

    20 Min.

    Visible to: All users
  • Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...

MLOps

Next best action and customer interactions

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice