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Implementing and deploying Pega Care Management
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Modul
Implementing and deploying Pega Care Management
6 Themen
55 Min.
Pega Care Management 8.7 -
In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Management™ application.
Pega Customer Service performance considerations
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Modul
Pega Customer Service performance considerations
3 Themen
30 Min.
Pega Customer Service 8.8 -
Reviews the performance guidelines to use when implementing Pega Customer Service™ applications. Learn about performance, best practices for data...
Working in the Patient 360 profile
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Modul
Working in the Patient 360 profile
8 Themen
1 Std. 35 Min.
Pega Care Management 8.7 -
Learn about the key concepts and best practices for configuring Patient 360, including setting the categories for tracking social determinants of...
Configuring a data source
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Challenge
Configuring a data source
1 Aufgabe
15 Min.
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As a system architect, there is a requirement for the contact identifier to be used in dialogs in the Contact category. You have been tasked with...
Integrating external customer service data
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Challenge
Integrating external customer service data
5 Aufgaben
30 Min.
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A REST service has been created to access contact data for a customer. Your task is to access that data to replace the sample data.
Use the following...
Setting up data ingestion
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Challenge
Setting up data ingestion
7 Aufgaben
40 Min.
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The project team at U+ Bank performed a data mapping workshop and mapped its existing data model to Pega Customer Decision Hub™ and structured the...
Setting up integration to store data into Pega using realtime REST JSON
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Challenge
Setting up integration to store data into Pega using realtime REST JSON
8 Aufgaben
1 Std.
Pega Customer Decision Hub 8.7 -
MyOrg has decided to partner with Pega to better support their ability to sell their software by introducing a new integration component that will...