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Match rules
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Modul
Match rules
8 Themen
1 Std.
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During the interrogation process of an application, the developer should ensure that every time the solution and associated applications run, the...
Monitoring and reporting in Pega Robot Manager
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Modul
Monitoring and reporting in Pega Robot Manager
6 Themen
50 Min.
Pega Robot Manager 8.8 -
The reporting feature in Pega Robot Manager extends the reporting features inherited from the Pega Platform™. You can create, edit, and view reports...
Monitoring your contact center with Insights
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Modul
Monitoring your contact center with Insights
2 Themen
15 Min.
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Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Navigating the Pega Robot Manager Portal
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Modul
Navigating the Pega Robot Manager Portal
2 Themen
15 Min.
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The Pega Robot Manager dashboard functionality is based on Pega Platform™. Though the inclusion of general dashboard functionality from Pega Platform...
Next best action in omnichannel environments
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Modul
Next best action in omnichannel environments
2 Themen
25 Min.
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Omnichannel AI in Pega Customer Decision Hub™ delivers the right action at every customer interaction by crunching millions of data points in real...
Organization of work for robots
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Modul
Organization of work for robots
6 Themen
55 Min.
Pega Robot Manager 8.8 -
Administrators must manage robots and assignment types in Robot Manager to ensure the robotic workforce processes work efficiently. Learn how to use...
Out-of-the-box configurations
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Modul
Out-of-the-box configurations
7 Themen
49 Min.
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Robotic System Architects find that clients typically request similar user tasks and processes to develop on projects — for example, automatically...
Pega GenAI
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Modul
Pega GenAI
2 Themen
15 Min.
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Learn how Pega GenAI™ helps enhance the application development experience and improves business processes and client interactions.
Pega GenAI in 1:1 Pega Operations Manager
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Modul
Pega GenAI in 1:1 Pega Operations Manager
2 Themen
20 Min.
Pega Customer Decision Hub '23 -
In Pega 1:1 Operations Manager, learn how Automated insights combine the power and features of Pega Value Finder analysis with Pega GenAI™ to detect...
Pega GenAI in Pega Customer Decision Hub
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Modul
Pega GenAI in Pega Customer Decision Hub
3 Themen
25 Min.
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Learn how to leverage Pega GenAI™ features that can aid you in streamlining the process of creating a treatment and generating a Persona in Pega...