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Integrating applications with Pega Robot Manager
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Modul
Integrating applications with Pega Robot Manager
3 Themen
35 Min.
Pega Robot Manager 8.5.3 -
Describe how Pega Robot Manager™ works in the Enterprise Class Structure of Pega Platform™ by creating an application through the New Application...
Integrating external data
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Modul
Integrating external data
2 Themen
20 Min.
Pega Customer Service 8.8 -
In this module, you learn how to integrate external data into a Pega Customer Service application. You will connect to a REST service that contains...
Intelligent recording of automations
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Modul
Intelligent recording of automations
4 Themen
30 Min.
Pega Robotic Automation 22.1 -
The basis of Pega Robot Studio is in its interrogation process; however, there are times where the interrogation and building of automations can be...
Managing automation deployments within an organization
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Modul
Managing automation deployments within an organization
5 Themen
1 Std. 5 Min.
Pega Robot Manager 8.5.3 -
Learn the roles of users with access to Robot Manager, the process of creating users and departments, the process of maintaining users and departments...
Managing desktop runtime configurations remotely
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Modul
Managing desktop runtime configurations remotely
3 Themen
20 Min.
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With the ability to modify the runtime configuration files remotely from the Robot Manager portal, an administrator can adjust user and robot machines...
Match rules
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Modul
Match rules
8 Themen
1 Std.
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During the interrogation process of an application, the developer should ensure that every time the solution and associated applications run, the...
Monitoring and reporting in Pega Robot Manager
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Modul
Monitoring and reporting in Pega Robot Manager
6 Themen
50 Min.
Pega Robot Manager 8.8 -
The reporting feature in Pega Robot Manager extends the reporting features inherited from the Pega Platform™. You can create, edit, and view reports...
Monitoring your contact center with Insights
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Modul
Monitoring your contact center with Insights
2 Themen
15 Min.
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Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Navigating the Pega Robot Manager Portal
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Modul
Navigating the Pega Robot Manager Portal
2 Themen
15 Min.
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The Pega Robot Manager dashboard functionality is based on Pega Platform™. Though the inclusion of general dashboard functionality from Pega Platform...
Next best action in omnichannel environments
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Modul
Next best action in omnichannel environments
2 Themen
25 Min.
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Omnichannel AI in Pega Customer Decision Hub™ delivers the right action at every customer interaction by crunching millions of data points in real...