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Defining prediction patterns
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Modul
Defining prediction patterns
2 Themen
20 Min.
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Learn how to improve the predictive power of your adaptive models by configuring additional potential predictors in Pega Customer Decision Hub™. For...
Dev Studio overview
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Modul
Dev Studio overview
1 Thema
15 Min.
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With Dev Studio, developers can extend the application behavior configured in App Studio. Learn how to use Dev Studio to extend the configuration of...
Measuring system performance
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Modul
Measuring system performance
5 Themen
1 Std. 25 Min.
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Pega Platform™ provides tools to evaluate application performance through performance statistics and events that help you distinguish between...
Pega Customer Service performance considerations
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Modul
Pega Customer Service performance considerations
3 Themen
30 Min.
Pega Customer Service 8.8 -
Reviews the performance guidelines to use when implementing Pega Customer Service™ applications. Learn about performance, best practices for data...
Pega Low-Code App Factory introduction
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Modul
Pega Low-Code App Factory introduction
2 Themen
22 Min.
Pega Platform 8.4 -
Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.
Perpetual KYC with event-driven architecture
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Modul
Perpetual KYC with event-driven architecture
3 Themen
35 Min.
Pega Client Lifecycle Management for Financial Services 8.8 -
Customer data changes, ongoing e-screening alerts, and periodic review deadlines are just a few examples of types of events that the application might...
Presenting suggestions for agents
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Modul
Presenting suggestions for agents
4 Themen
35 Min.
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During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...
Promoting rule reuse with relevant records
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Modul
Promoting rule reuse with relevant records
1 Thema
15 Min.
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Developers designate rules as relevant records to promote rule reuse by other developers. Leveraging relevant records helps developers build high...
Rule resolution
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Modul
Rule resolution
5 Themen
1 Std.
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Pega Platform™ uses a Rule resolution process and various Rule statuses to determine the most appropriate Rule instance to apply in a situation...
Reviewing log files
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Modul
Reviewing log files
3 Themen
30 Min.
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Pega Platform™ provides logs that record system events such as application errors and performance and security issues. Use log files to identify and...