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Pega Customer Decision Hub for Collections

  • Modul

    Pega Customer Decision Hub for Collections

    6 Themen

    45 Min.

    Pega Customer Service 8.8 Visible to: All users
  • Pega Collections uses the decision-management capabilities of Pega Customer Decision Hub™ to improve the success rate on collections cases. Learn how...

Pega Email Bot configuration

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    Pega Email Bot configuration

    3 Themen

    45 Min.

    Pega Platform 8.8 Visible to: All users
  • Pega Email Bot™ leverages Pega’s industry-leading natural language processing (NLP) and process automation to interpret, route, audit, and automate...

Pega Low-Code App Factory introduction

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    Pega Low-Code App Factory introduction

    2 Themen

    22 Min.

    Pega Platform 8.4 Visible to: All users
  • Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.

Pega positioning for Business Architects

Pega Process AI overview

Pega Support

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    Pega Support

    2 Themen

    25 Min.

    Pega Cloud for Government Visible to: All users
  • Learn the basics of Pega Support and change management, including Scheduled Maintenance Windows, patches, updates, and the purpose of the Pega Change...

Pega Voice AI introduction

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    Pega Voice AI introduction

    2 Themen

    25 Min.

    Visible to: All users
  • Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...

Predicting case completion

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    Predicting case completion

    1 Thema

    15 Min.

    Visible to: All users
  • Pega Process AI™ can help to distinguish regular from complex claims. Complex claims often escalate into a lengthy process, which is not only costly...

Predicting fraud

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