Search
Next best action and customer interactions
-
Modul
Next best action and customer interactions
2 Themen
20 Min.
-
The omnichannel Pega AI delivers the right action at every customer touch by crunching millions of data points in real time.
Learn how you can use...
Organization of work for robots
-
Modul
Organization of work for robots
6 Themen
55 Min.
Pega Robot Manager 8.8 -
Administrators must manage robots and assignment types in Robot Manager to ensure the robotic workforce processes work efficiently. Learn how to use...
Pega Customer Decision Hub for Collections
-
Modul
Pega Customer Decision Hub for Collections
6 Themen
45 Min.
Pega Customer Service 8.8 -
Pega Collections uses the decision-management capabilities of Pega Customer Decision Hub™ to improve the success rate on collections cases. Learn how...
Pega Express CDH Delivery
-
Modul
Pega Express CDH Delivery
1 Thema
20 Min.
Pega Customer Decision Hub 8.5 -
Customer Decision Hub (CDH) as a strategic application follows the Pega Express™ delivery approach. Use the Pega Express delivery approach as an...
Pega Express testing and validation
-
Modul
Pega Express testing and validation
6 Themen
1 Std. 15 Min.
-
The goal of the Pega Express™ approach is to deliver a high-quality working system in the simplest, most efficient way possible. Pega Platform™ provid...
Pega Process AI overview
-
Modul
Pega Process AI overview
2 Themen
20 Min.
-
Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio in Pega Process AI™ context. Prediction Studio is...
Pega Robot Manager Overview
-
Modul
Pega Robot Manager Overview
5 Themen
30 Min.
Pega Robot Manager 8.8 -
Gain an overview of Pega Robot Manager. Determine the technology's best use cases and discover how to use Robot Manager as a control center for your...
Pega Robotic Automation
-
Modul
Pega Robotic Automation
6 Themen
43 Min.
-
Learn the features of Pega Robotic Automation™.
Pega Robotic Process Automation
-
Modul
Pega Robotic Process Automation
8 Themen
1 Std. 5 Min.
-
Gain an overview of Pega Robotic Process Automation. Identify ideal use cases for the technology and differentiate between attended and unattended...
Permitting access to Pega Robot Manager
-
Modul
Permitting access to Pega Robot Manager
7 Themen
45 Min.
-
Use access groups, user authentication, and Pega Platform's Dynamic System Settings to grant administrators, developers, and users access to Pega...