As with any application, robotic solution errors occur in production that may not always be easily debugged or resolved. Diagnostics in Pega Robot...

Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

One of the most crucial elements of using Pega Robot Manager is to ensure that unattended robots have the proper access to its work group and...

Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...

To perform more complex actions in Pega Robot Studio, you must use different approaches than just the default interrogation options. Robot Studio...

Attended and unattended robots can encounter various issues that affect their performance and task completion. Learn how to identify, resolve, and...

A robotics administrator must understand how Pega Robot Manager works in the Enterprise Class Structure of Pega Platform™. Learn how Robot Manager...

Often clients create or receive PDF files within a process that require the user to manually edit form fields or validate the fields and data to...