Search
User Experience (UX) Design
-
Mission
User Experience (UX) Design
5 Module
1 Challenge
3 Std. 2 Min.
-
The User Experience (UX) Design mission is an advanced mission for Pega certified senior system architects (PCSSA) who are ready to take on the Pega...
Pega Customer Service Case Management Edition
-
Mission
Pega Customer Service Case Management Edition
2 Module
3 Challenges
1 Std. 30 Min.
Pega Customer Service 8.7 -
In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...
Conduct usability testing
-
Modul
Conduct usability testing
3 Themen
20 Min.
-
Usability testing is a method for determining how easy an application is to use by testing the application with real users in a controlled setting...
Voice AI components
-
Modul
Voice AI components
2 Themen
15 Min.
-
Learn how Pega Voice AI™ integrates with your Pega Customer Service™ application. Understand the components of the Voice AI architecture and how these...