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Pega Constellation design system
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Modul
Pega Constellation design system
2 Themen
30 Min.
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This module provides an overview of the Pega Platform™ Constellation design system and explains the tools and concepts that are used to create a...
Pega Customer Decision Hub for Collections
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Modul
Pega Customer Decision Hub for Collections
6 Themen
45 Min.
Pega Customer Service 8.8 -
Pega Collections uses the decision-management capabilities of Pega Customer Decision Hub™ to improve the success rate on collections cases. Learn how...
Pega Customer Profile Designer
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Modul
Pega Customer Profile Designer
4 Themen
50 Min.
Pega Customer Decision Hub 8.6 -
Pega Customer Profile Designer allows users to define customer profile data with aggregate properties and summaries, and enables Pega Customer...
Pega Customer Service best practices
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Modul
Pega Customer Service best practices
2 Themen
1 Std.
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Reviews best practices to use when implementing Pega Customer Service™ applications. Learn about the low-code application development techniques...
Pega Customer Service Case Management Edition introduction
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Modul
Pega Customer Service Case Management Edition introduction
3 Themen
20 Min.
Pega Customer Service 8.7 -
Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in your existing desktop and...
Pega Customer Service overview
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Modul
Pega Customer Service overview
3 Themen
20 Min.
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This module provides an overview of the features and capabilities of Pega Customer Service™. Learn how to conduct an interaction as a customer service...
Pega Customer Service performance considerations
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Modul
Pega Customer Service performance considerations
3 Themen
30 Min.
Pega Customer Service 8.8 -
Reviews the performance guidelines to use when implementing Pega Customer Service™ applications. Learn about performance, best practices for data...
Pega Diagnostic Center overview
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Modul
Pega Diagnostic Center overview
3 Themen
50 Min.
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Learn how to log on to PDC and view information about your applications.
Pega Email Bot configuration
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Modul
Pega Email Bot configuration
3 Themen
45 Min.
Pega Platform 8.8 -
Pega Email Bot™ leverages Pega’s industry-leading natural language processing (NLP) and process automation to interpret, route, audit, and automate...
Pega Express CDH Delivery
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Modul
Pega Express CDH Delivery
1 Thema
20 Min.
Pega Customer Decision Hub 8.5 -
Customer Decision Hub (CDH) as a strategic application follows the Pega Express™ delivery approach. Use the Pega Express delivery approach as an...