Pega Process AI™ can help to distinguish regular from complex claims. Complex claims often escalate into a lengthy process, which is not only costly...

Discover how to complete the essential setup tasks of the Pega Customer Decision Hub™ application through an automated, end-to-end process by using...

During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

When an administrator has the proper information to make an informed decision on how to resolve an issue or a bottleneck of work, the administrator...

Learn the structure and interface of Pega Robot Studio for developing robotic projects. Students grasp the benefits of creating and configuring...

There are times when using web and Windows applications that several pages or windows of the same type may display at the same time and are...

This module describes various quality metrics on the Application Quality dashboard to monitor the functional quality of a Pega Platform™ application...

The reporting feature in Pega Robot Manager™ extends the reporting capabilities found in Pega Platform™. You can create, edit, and view reports from...

Robot Inspector provides the developer with more flexibility to test specific procedure automations and other project items and components within a...