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Cases and Events
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Modul
Cases and Events
3 Themen
20 Min.
Pega Process Mining -
On the Cases and Events page, view key details such as the Case distribution over time. Analyze specific Cases at a detailed level in a table or...
CDH Microjourney Workshop
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Modul
CDH Microjourney Workshop
2 Themen
20 Min.
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In this module, you learn about the concept of the CDH Microjourney Workshop, its position in the sales cycle, and how to perform the workshop.
CDH Solution Alignment Workshop
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Modul
CDH Solution Alignment Workshop
1 Thema
10 Min.
Pega Customer Decision Hub 8.5 -
In this module, you learn about the concept of the Solution Alignment Workshop, its position in the sales cycle, and how to perform the workshop.
Center-out architecture
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Modul
Center-out architecture
6 Themen
40 Min.
Pega Customer Service 8.8 -
The one certain thing in business is uncertainty. Navigating uncertainty takes agility, in order to respond quickly to new challenges in the “here and...
Client due diligence
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Modul
Client due diligence
4 Themen
45 Min.
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Financial institutions are legally obligated to understand with whom they are engaging in business and the risks. Due diligence requirements, which...
Collaboration with users
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Modul
Collaboration with users
1 Thema
20 Min.
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Complete your Microjourney® faster by using the Pulse and Tags widgets to interact with other application users.
Collections operations life cycle
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Modul
Collections operations life cycle
6 Themen
55 Min.
Pega Customer Service 8.7 -
Learn about the most important stages in the implementation of the collections application. Starting with defining the criteria for the collections...
Common Data Model overview
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Modul
Common Data Model overview
3 Themen
25 Min.
Pega Customer Service '24.1 -
The Common Data Model is a Pega-developed Data Model that supports the Pega Constellation versions of Pega Platform™ and Pega applications. The model...
Components
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Modul
Components
7 Themen
47 Min.
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Interaction Framework is a methodology that bridges the capabilities of Microsoft Visual Studio when developing a multi-project solution. Even though...
Designing for Pega projects
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Modul
Designing for Pega projects
6 Themen
1 Std. 30 Min.
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Apply design thinking to projects to help achieve faster business results in your digital transformation journey. Facilitate discussions and drive...