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Pega Voice AI

  • Mission

    Pega Voice AI

    7 Module

    2 Std. 25 Min.

    Pega Customer Service 8.7 Für alle Benutzer sichtbar
  • Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.

    CSRs receive...

Robotic Solution Development for Citrix

  • Mission

    Robotic Solution Development for Citrix

    3 Module

    3 Challenges

    3 Std. 35 Min.

    Pega Robotic Automation 19.1 Für alle Benutzer sichtbar
  • Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...

Configuring security policies

Creating a robotic test solution for Citrix

  • Challenge

    Creating a robotic test solution for Citrix

    6 Aufgaben

    30 Min.

    Pega Robotic Automation 19.1 Für alle Benutzer sichtbar
  • The client company ABC Enterprises needs a Citrix Robotic solution that allows users to manage their legacy applications. Create a test solution to...

Dismissing a Citrix logon window

  • Challenge

    Dismissing a Citrix logon window

    4 Aufgaben

    20 Min.

    Pega Robotic Automation 19.1 Für alle Benutzer sichtbar
  • As a developer, you are tasked with creating a Citrix robotic solution for your company to allow users to manage a legacy application in a mixed mode...

Securing an application using attribute-based access control

Securing an application using role-based access control

Testing a mixed-mode robotic solution for Citrix

  • Challenge

    Testing a mixed-mode robotic solution for Citrix

    4 Aufgaben

    20 Min.

    Pega Robotic Automation 19.1 Für alle Benutzer sichtbar
  • ABC Enterprises requests that your development team finish the testing to verify the Citrix automation architecture. You must test the connectivity...

Using RBAC to organize and manage access to case attachments

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