Learn about the pain points in today’s collections market and how Pega Collections™ addresses them. You also learn to distinguish between the...

This module provides an overview of the Pega Platform™ Constellation design system and explains the tools and concepts that are used to create a...

Pega Collections uses the decision-management capabilities of Pega Customer Decision Hub™ to improve the success rate on collections cases. Learn how...

Pega Customer Profile Designer allows users to define customer profile data with aggregate properties and summaries, and enables Pega Customer...

Reviews best practices to use when implementing Pega Customer Service™ applications. Learn about the low-code application development techniques...

Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in your existing desktop and...

This module provides an overview of the features and capabilities of Pega Customer Service™. Learn how to conduct an interaction as a customer service...

Reviews the performance guidelines to use when implementing Pega Customer Service™ applications. Learn about performance, best practices for data...

Learn how to log on to PDC and view information about your applications.