Business Agility in 1:1 Customer Engagement

Familiarize yourself with the tools and processes used to manage business changes in the Pega 1:1 Customer Engagement solution. Learn about Pega 1:1...

Learn how Pega 1:1 Operations Manager helps streamline the change management processes that affect one-to-one customer engagement orchestrated by Pega...

Learn about the processes involved in creating a new Action in a business operations environment and propagate the changes to the production...

U+ Bank is cross-selling on the web by showing various credit cards to its customers. However, an increase in interest rates caused an economic...

Pega 1:1 Operations Manager currently supports three types of change requests. Choosing the right change request category initiates the appropriate...

U+ Bank is cross-selling on the web by showing various credit cards to its customers. To serve its loyal customers better, the bank decides to...

U+ Bank is cross-selling on the web by showing various credit cards to its customers. To serve its loyal customers better, the business decided to...

In Pega 1:1 Operations Manager, learn how Automated insights combine the power and features of Pega Value Finder analysis with Pega GenAI™ to detect...

Business requirements change rapidly and typically have a different release cycle than the enterprise release cycle.

Change request types in the 1:1...

U+ Bank cross-sells on the web by presenting various credit card offers to their customers. The business intends to include an additional suitability...

Learn how to efficiently implement and deploy critical and emergency business changes by using the CDH fast release functionality.

U+ Bank is cross-selling on the web by showing various credit cards to its customers.

The bank introduced a new offer that promises 0% APR and no...

Discover how to implement outbound customer engagement in a Business Operations Environment (BOE) and deploy necessary changes to production. Explore...