Customer Decision Hub predictions

Discover the Pega Customer Decision Hub™ predictions in the Prediction Studio portal, a comprehensive workspace for data scientists who manage customer interactions. Delve into predefined predictions for communication channels, adaptive models, and customer-level decisions to optimize customer experiences and effectively respond to changes in customer behavior.

 

Principiante

Artificial Intelligence

Inglés

Después de completar este módulo, podrá hacer lo siguiente:

Describe how adaptive models drive the predefined Pega Customer Decision Hub™ predictions.

Describe how the outcomes of supporting predictive models can function as predictors for the adaptive models.

Describe the tasks of a data scientist in a Customer Decision Hub project.

Practique lo que ha aprendido en el siguiente Reto:

Exploring Prediction Studio v2

Disponible en la siguiente misión:

AI for 1:1 Customer Engagement v3

Temas

Customer Decision Hub predictions

10 minutos

Configuring Prediction Studio notifications

10 minutos

Cuestionario del módulo

10 minutos