Customer Decision Hub predictions

Discover the Pega Customer Decision Hub™ predictions in the Prediction Studio portal, a comprehensive workspace for Data Scientists who manage predictions and the models that drive them. Delve into predefined predictions for communication channels, adaptive models, and customer-level decisions to optimize customer experiences and effectively respond to changes in customer behavior.

Familiarize yourself with the tools and processes used to manage business changes in the Pega 1:1 Customer Engagement solution.

After completing this module, you should be able to:

Practice what you learned in the following Challenge:

Available in the following mission: