Discover the Pega Customer Decision Hub™ predictions in the Prediction Studio portal, a comprehensive workspace for data scientists who manage customer interactions. Delve into predefined predictions for communication channels, adaptive models, and customer-level decisions to optimize customer experiences and effectively respond to changes in customer behavior.
After completing this module, you should be able to:
Describe how adaptive models drive the predefined Pega Customer Decision Hub™ predictions.
Describe how the outcomes of supporting predictive models can function as predictors for the adaptive models.
Describe the tasks of a data scientist in a Customer Decision Hub project.
Practice what you learned in the following Challenge:
Exploring Prediction Studio
Available in the following mission:
AI for 1:1 Customer Engagement