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Módulo

Getting started with Digital Messaging

2 Temas

15 minutos

Visible para: All users Applies to: Pega Customer Service '24.2

In this module, you learn about Digital Messaging and its supported messaging platforms. Also, learn how to create a Digital Messaging interface to respond to various service requests received from several different digital channels.

Principiante
Constellation
Inglés

Después de completar este módulo, podrá hacer lo siguiente:

Define Digital Messaging and list its supported messaging platforms.
Create a Digital Messaging interface.

Disponible en la siguiente misión:

Pega Digital Messaging v6

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