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Pega Theme Cosmos Section-Based UI for Designers
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Misión
Pega Theme Cosmos Section-Based UI for Designers
1 Misión
5 Módulos
10 horas 17 minutos
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The Pega Cosmos Designer Mission prepares you to conceptualize, plan, and prototype designs for a Pega application using the Pega Cosmos design system...
Pega User Experience (UX) Essentials
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Misión
Pega User Experience (UX) Essentials
3 Módulos
3 horas 41 minutos
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Gain a high-level overview of Pega’s approach to enterprise UX, including the basics of UX design, the importance of UX in enterprise applications...
Pega Voice AI
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Misión
Pega Voice AI
7 Módulos
2 horas 25 minutos
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Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
CSRs receive...
Authenticating customers using Digital Messaging
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Módulo
Authenticating customers using Digital Messaging
2 Temas
20 minutos
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Authentication helps prevent malicious or unauthorized users from hijacking data. In this module, you learn how Pega Customer Service™ authenticates...
UX design basics
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Módulo
UX design basics
7 Temas
40 minutos
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This module introduces Pega's approach to UX and describes UX best practices for enterprise.
Best practices for the Pega Cosmos design system
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Módulo
Best practices for the Pega Cosmos design system
7 Temas
1 h 45 minutos
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In this module, learn the best practices for designing in the Pega Cosmos design system, including how to work with general design standards, theming...
Best practices of the Pega Constellation design system
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Módulo
Best practices of the Pega Constellation design system
10 Temas
2 horas 5 minutos
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In this module, learn the best practices for designing in the Pega Constellation design system, including how to work with general design standards...
Business conditions
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Módulo
Business conditions
2 Temas
20 minutos
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Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...
Call transfers
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Módulo
Call transfers
2 Temas
15 minutos
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Learn about the different types of transfers available in Pega Call and how you can transfer a call from one agent to another in the Interaction...
Claim navigation in Pega Smart Claims Engine
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Módulo
Claim navigation in Pega Smart Claims Engine
5 Temas
1 h 20 minutos
Pega Smart Claims Engine for Healthcare 8.6 -
This module details the claims user interface, describes the components of an Internal Control Number (ICN), reviews claim identifiers, and describes...