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Pega Express phases
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Módulo
Pega Express phases
4 Temas
25 minutos
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The Pega Express approach includes four phases to support solution delivery.
Low code during the Build phase
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Módulo
Low code during the Build phase
5 Temas
55 minutos
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In the Build phase of Pega Express™, you use Pega's low-code development platform to configure and test your application. Pega Platform™ leverages...
Managing roles and users in Deployment Manager
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Módulo
Managing roles and users in Deployment Manager
3 Temas
17 minutos
All Products -
In this module, you learn about the following aspects of Deployment Manager:
- Using the privileges that control access to the features available on...
Monitoring the Deployment Manager pipelines
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Módulo
Monitoring the Deployment Manager pipelines
3 Temas
20 minutos
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In this module, you learn how to monitor deployments. You also learn about the pipeline reports and how can you use them to improve the performance of...
Monitoring your contact center with Insights
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Módulo
Monitoring your contact center with Insights
2 Temas
15 minutos
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Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Next best action in omnichannel environments
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Módulo
Next best action in omnichannel environments
2 Temas
25 minutos
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Omnichannel AI in Pega Customer Decision Hub™ delivers the right action at every customer interaction by crunching millions of data points in real...
Pega Email Bot configuration
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Módulo
Pega Email Bot configuration
3 Temas
45 minutos
Pega Platform 8.8 -
Pega Email Bot™ leverages Pega’s industry-leading natural language processing (NLP) and process automation to interpret, route, audit, and automate...
Pega Express CDH Delivery
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Módulo
Pega Express CDH Delivery
1 Tema
20 minutos
Pega Customer Decision Hub 8.5 -
Customer Decision Hub (CDH) as a strategic application follows the Pega Express™ delivery approach. Use the Pega Express delivery approach as an...
Pega Express testing and validation
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Módulo
Pega Express testing and validation
6 Temas
1 h 15 minutos
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The goal of the Pega Express™ approach is to deliver a high-quality working system in the simplest, most efficient way possible. Pega Platform™ provid...
Pega GenAI
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Módulo
Pega GenAI
2 Temas
15 minutos
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Learn how Pega GenAI™ helps enhance the application development experience and improves business processes and client interactions.