Search
Simulating an external data source
-
Módulo
Simulating an external data source
1 Tema
25 minutos
-
During development, before database integrations are configured. You can simulate an external data source to test functionality when a data source is...
Field values
-
Módulo
Field values
1 Tema
15 minutos
-
Learn how to use field value rules to define items in a selection list presented to end users, which enables you to restrict the values of a property...
Integration setting management
-
Módulo
Integration setting management
1 Tema
20 minutos
-
When you use Application Settings for references to external systems, rather than fixed text values in Rule forms, you have much greater flexibility...
Integrating external data
-
Módulo
Integrating external data
2 Temas
20 minutos
Pega Customer Service 8.8 -
In this module, you learn how to integrate external data into a Pega Customer Service application. You will connect to a REST service that contains...
Keyed Data Pages
-
Módulo
Keyed Data Pages
1 Tema
15 minutos
-
Learn how to source data with a keyed Data Page to optimize performance and minimize data store operations in Pega Platform™.
MLOps
-
Módulo
MLOps
3 Temas
30 minutos
-
In the ever-evolving world of data-driven decisions, organizations aim to refine predictive models for optimal outcomes. This involves challenging...
Monitoring your contact center with Insights
-
Módulo
Monitoring your contact center with Insights
2 Temas
15 minutos
-
Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Next best action and customer interactions
-
Módulo
Next best action and customer interactions
2 Temas
20 minutos
-
The omnichannel Pega AI delivers the right action at every customer touch by crunching millions of data points in real time.
Learn how you can use...
Pega Customer Decision Hub for Collections
-
Módulo
Pega Customer Decision Hub for Collections
6 Temas
45 minutos
Pega Customer Service 8.8 -
Pega Collections uses the decision-management capabilities of Pega Customer Decision Hub™ to improve the success rate on collections cases. Learn how...
Pega Low-Code App Factory introduction
-
Módulo
Pega Low-Code App Factory introduction
2 Temas
22 minutos
Pega Platform 8.4 -
Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.