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Managing automation deployments within an organization
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Módulo
Managing automation deployments within an organization
5 Temas
1 h 5 minutos
Pega Robot Manager 8.5.3 -
Learn the roles of users with access to Robot Manager, the process of creating users and departments, the process of maintaining users and departments...
Managing desktop runtime configurations remotely
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Módulo
Managing desktop runtime configurations remotely
3 Temas
20 minutos
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With the ability to modify the runtime configuration files remotely from the Robot Manager portal, an administrator can adjust user and robot machines...
Managing roles and users in Deployment Manager
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Módulo
Managing roles and users in Deployment Manager
3 Temas
17 minutos
All Products -
In this module, you learn about the following aspects of Deployment Manager:
- Using the privileges that control access to the features available on...
Match rules
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Módulo
Match rules
8 Temas
1 h
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During the interrogation process of an application, the developer should ensure that every time the solution and associated applications run, the...
Monitoring and reporting in Pega Robot Manager
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Módulo
Monitoring and reporting in Pega Robot Manager
6 Temas
50 minutos
Pega Robot Manager 8.8 -
The reporting feature in Pega Robot Manager extends the reporting features inherited from the Pega Platform™. You can create, edit, and view reports...
Monitoring the Deployment Manager pipelines
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Módulo
Monitoring the Deployment Manager pipelines
3 Temas
20 minutos
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In this module, you learn how to monitor deployments. You also learn about the pipeline reports and how can you use them to improve the performance of...
Monitoring your contact center with Insights
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Módulo
Monitoring your contact center with Insights
2 Temas
15 minutos
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Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Navigating the Pega Robot Manager Portal
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Módulo
Navigating the Pega Robot Manager Portal
2 Temas
15 minutos
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The Pega Robot Manager dashboard functionality is based on Pega Platform™. Though the inclusion of general dashboard functionality from Pega Platform...
Next best action in omnichannel environments
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Módulo
Next best action in omnichannel environments
2 Temas
25 minutos
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Omnichannel AI in Pega Customer Decision Hub™ delivers the right action at every customer interaction by crunching millions of data points in real...
Organization of work for robots
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Módulo
Organization of work for robots
6 Temas
55 minutos
Pega Robot Manager 8.8 -
Administrators must manage robots and assignment types in Robot Manager to ensure the robotic workforce processes work efficiently. Learn how to use...