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Senior System Architect

Misión

Senior System Architect

3 Misiones

11 Módulos

11 Retos

1 day 8 horas 55 minutos

Pega Platform '23 (日本語) Pega Platform 8.8 Pega Platform 8.7 (English) Pega Platform 8.7 (日本語) Pega Platform 8.7 (Español) Pega Platform 8.6 (English) Pega Platform 8.6 (日本語) Pega Platform 8.5 Pega Platform 8.2.2
Visible to: All users
The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...

Módulo

DevOps

5 Temas

50 minutos
All Products Visible to: All users
This module outlines the concepts, importance, and the implementation of DevOps practices.

Módulo

Monitoring your contact center with Insights

2 Temas

15 minutos

Pega Customer Service 8.8 Pega Customer Service 8.6
Visible to: All users
Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

Reto

Leveraging reports in the contact center

4 Tareas

15 minutos

Pega Customer Service 8.7 Pega Customer Service 8.6 Pega Customer Service 8.5 Pega Customer Service
Visible to: All users
As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...

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