Search
Grouping fields in Views
-
Módulo
Grouping fields in Views
1 Tema
10 minutos
-
Group fields to improve UI presentation and provide a cleaner, improved user experience (UX).
Low-code defined
-
Módulo
Low-code defined
5 Temas
50 minutos
-
Pega Platform™ provides an application development environment where Citizen Developers and System Architects alike create digital solutions to...
Monitoring your contact center with Insights
-
Módulo
Monitoring your contact center with Insights
2 Temas
15 minutos
-
Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Next best action in omnichannel environments
-
Módulo
Next best action in omnichannel environments
2 Temas
25 minutos
-
Omnichannel AI in Pega Customer Decision Hub™ delivers the right action at every customer interaction by crunching millions of data points in real...
Pega case management for designers
-
Módulo
Pega case management for designers
10 Temas
1 h 50 minutos
-
In this module, you learn about the case management capabilities of Pega Platform™ as they apply to user experience designers.
Pega Constellation design system
-
Módulo
Pega Constellation design system
2 Temas
30 minutos
-
This module provides an overview of the Pega Platform™ Constellation design system and explains the tools and concepts that are used to create a...
Pega GenAI
-
Módulo
Pega GenAI
2 Temas
15 minutos
-
Learn how Pega GenAI™ helps enhance the application development experience and improves business processes and client interactions.
Pega GenAI in 1:1 Pega Operations Manager
-
Módulo
Pega GenAI in 1:1 Pega Operations Manager
2 Temas
20 minutos
Pega Customer Decision Hub '23 -
In Pega 1:1 Operations Manager, learn how Automated insights combine the power and features of Pega Value Finder analysis with Pega GenAI™ to detect...
Pega GenAI in Pega Customer Decision Hub
-
Módulo
Pega GenAI in Pega Customer Decision Hub
3 Temas
25 minutos
-
Learn how to leverage Pega GenAI™ features that can aid you in streamlining the process of creating a treatment and generating a Persona in Pega...
Pega GenAI in Pega Customer Service
-
Módulo
Pega GenAI in Pega Customer Service
4 Temas
25 minutos
-
Learn how to make use of Pega GenAI™ features that aid CSRs in accessing knowledge, creating automated interaction summaries, suggesting responses...