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Pega case management for designers

  • Módulo

    Pega case management for designers

    10 Temas

    1 h 50 minutos

    Visible to: All users
  • In this module, you learn about the case management capabilities of Pega Platform™ as they apply to user experience designers.

Pega Constellation design system

Pega Email Bot configuration

  • Módulo

    Pega Email Bot configuration

    3 Temas

    45 minutos

    Pega Platform 8.8 Visible to: All users
  • Pega Email Bot™ leverages Pega’s industry-leading natural language processing (NLP) and process automation to interpret, route, audit, and automate...

Pega positioning for Business Architects

Pega tools that support Scrum for Business Architects

Pega UX solution advantages

  • Módulo

    Pega UX solution advantages

    7 Temas

    1 h 30 minutos

    Visible to: All users
  • This module provides an overview of Pega Platform™ UX solutions and their advantages.

Pega UX solutions

Pega Web Mashup

Presenting suggestions for agents

  • Módulo

    Presenting suggestions for agents

    4 Temas

    35 minutos

    Visible to: All users
  • During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

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