The omnichannel Pega AI delivers the right action at every customer touch by crunching millions of data points in real time.

Learn how you can use...

Pega Collections uses the decision-management capabilities of Pega Customer Decision Hub™ to improve the success rate on collections cases. Learn how...

Reviews the performance guidelines to use when implementing Pega Customer Service™ applications. Learn about performance, best practices for data...

Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio in Pega Process AI™ context. Prediction Studio is...

This module provides an overview of the various sections of a Pega scenario test case. In this module, you learn about the Application: Scenario...

This module provides an overview of the various sections of a Pega unit test case. From this module, you learn about the Application: Unit test...

This module covers the various pipeline templates that help you structure pipelines for their ultimate purpose, as well separate business needs for...

Pega Process AI™ can help to distinguish regular from complex claims. Complex claims often escalate into a lengthy process, which is not only costly...

Occasionally, an insurance claim might be erroneous or even fraudulent. To detect fraud and optimize the way in which the application routes work and...