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1 h 30 minutos
In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...
Automating actions whenever the value of a property changes allows for more sophisticated case automation.
Pega Platform™ provides multiple ways to ensure the integrity of and ability to audit application data. Applications automatically track actions...
Learn how Pega Voice AI™ integrates with your Pega Customer Service™ application. Understand the components of the Voice AI architecture and how these...
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