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User Experience (UX) Design
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Misión
User Experience (UX) Design
5 Módulos
1 Reto
3 horas 2 minutos
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The User Experience (UX) Design mission is an advanced mission for Pega certified senior system architects (PCSSA) who are ready to take on the Pega...
Automating actions when a property value changes
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Módulo
Automating actions when a property value changes
1 Tema
15 minutos
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Automating actions whenever the value of a property changes allows for more sophisticated case automation.
Conduct usability testing
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Módulo
Conduct usability testing
3 Temas
20 minutos
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Usability testing is a method for determining how easy an application is to use by testing the application with real users in a controlled setting...
Voice AI components
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Módulo
Voice AI components
2 Temas
15 minutos
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Learn how Pega Voice AI™ integrates with your Pega Customer Service™ application. Understand the components of the Voice AI architecture and how these...